Before you write
- Please don’t send student rosters, guest lists or backup files. We don’t need anyone’s names to help, and we’d rather not receive them.
- For a bug, tell us what you did, what you expected, what happened, and your browser and device (for example “Safari on iPhone”).
- If a chart won’t open, describe the message you see. Don’t attach the chart.
Quick answers
- Where are my charts saved?
- How do I move a chart to another device?
- How do I make a PDF?
- Why couldn’t it find an arrangement?
We can’t recover charts for you: they exist only in your browser. Backups are the only copy we can’t lose — because we never had one.